FAQs

Q: Can I cancel my subscription?

We are committed to your satisfaction and pledge a 100% satisfaction guarantee to all our clients or your money back! Read our refund policy here .

Q: Can I upgrade at any time to the next level subscription plan?

Of course. We are happy to provide this capability for you and your company.

Q: If I don’t use the hour for support for that month, can I roll it over to the next month?

Unfortunately, no. Our plans are not transferrable from month to month.

Q: Can I have more than one user from my company attain a login to the forums?

Yes, we can arrange for that. Send us an email here with all the users you would like to have access to the forums and we will associate them with your account.

Can I cancel my subscription?

Poh Sim Saw2022-09-27T23:51:11-04:00January 17th, 2019|

Can I upgrade at any time to the next level subscription plan?

Poh Sim Saw2022-09-27T23:51:22-04:00January 17th, 2019|

If I don’t use the hour for support for that month, can I roll it over to the next month?

Poh Sim Saw2022-09-27T23:51:33-04:00January 17th, 2019|

Can I have more than one user from my company attain a login to the forums?

Poh Sim Saw2022-09-27T23:51:45-04:00January 17th, 2019|

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